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Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a groundbreaking book that reveals how to overcome this "depth deficit" and find the universal drivers of human behavior so vital to a firm's success.
Marketing Metaphoria reveals the powerful unconscious viewing lenses--called "deep metaphors"-- that shape what people think, hear, say, and do.
Drawing on thousands of one-on-one interviews in more than thirty countries, Gerald Zaltman and Lindsay Zaltman describe how some of the world's most successful companies as well as small firms, not-for-profits, and social enterprises have successfully leveraged deep metaphors to solve a wide variety of marketing problems. Marketing Metaphoria should convince you that everything consumers think and do is influenced at unconscious levels--and it will give you access to those deeper levels of thinking.
"An imaginative and insightful application of cognitive science to the world of business, rich with implications for both fields."
-Steven Pinker, Johnstone Family Professor, Department of Psychology, Harvard University, and author, How the Mind Works and The Stuff of Thought.
"Marketing Metaphoria is one of the most fascinating business books I have read in a long time. A brilliant combination of deep insight and actionable advice, it will forever change how you think about marketing."
-Daniel H. Pink, author, A Whole New Mind
"Despite the availability of increasingly sophisticated methods, most customer relationships remain standardized, superficial, and lacking in informed customization. Through deep metaphors, the Zaltmans provide an insightful and provocative framework for identifying and learning from the implicit cognitive influences on customer decision making that can enhance and deepen intimacy and loyalty."
-Gary W. Loveman, Chairman, CEO and President, Harrah's Entertainment, Inc.
"Any business seeking to build global brands should read the Zaltmans' groundbreaking work on metaphors. The universal power of deep metaphors crosses borders and generations, and enduring brands trade off this thinking, whether their owners know it or not."
-Tom Long, President and CEO, Miller Brewing Company
"A disruptive book that will change how you think about customer insights. The emotional power offered within these pages will energize you to dig deeper into your business and turn thin functional insights into rich emotional messages that will propel your business."
-Donna J. Sturgess, Global Head of Innovation, GlaxoSmithKline
"With the profound advances in psychology and neuroscience over the past two decades, I'm convinced that now is the time for practitioners to rewrite the 'principles of marketing.' Marketing Metaphoria transforms insights from the authors' research into a rich framework that will help you think more deeply about your consumers and develop more innovative ideas for action. Read it twice, then keep it on your desk for ready reference."
-Bob Woodard, Vice President, Global Consumer and Customer Insights, Campbell Soup Company
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作者介绍:
Gerald Zaltman is an emeritus professor at the Harvard Business School, and recipient of numerous awards for his contributions to marketing thought and practice. He has served on the Advisory Board of Harvard's "Mind, Brain, and Behavior Initiative." Lindsay Zaltman is Managing Director at Olson Zaltman Associates. His work has been cited in such publications as the New York Times, Fast Company, Business 2.0, and Variety. He has lectured extensively at various Fortune 500 companies and conferences.
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书籍介绍
在线阅读本书
Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a groundbreaking book that reveals how to overcome this "depth deficit" and find the universal drivers of human behavior so vital to a firm's success.
Marketing Metaphoria reveals the powerful unconscious viewing lenses--called "deep metaphors"-- that shape what people think, hear, say, and do.
Drawing on thousands of one-on-one interviews in more than thirty countries, Gerald Zaltman and Lindsay Zaltman describe how some of the world's most successful companies as well as small firms, not-for-profits, and social enterprises have successfully leveraged deep metaphors to solve a wide variety of marketing problems. Marketing Metaphoria should convince you that everything consumers think and do is influenced at unconscious levels--and it will give you access to those deeper levels of thinking.
"An imaginative and insightful application of cognitive science to the world of business, rich with implications for both fields."
-Steven Pinker, Johnstone Family Professor, Department of Psychology, Harvard University, and author, How the Mind Works and The Stuff of Thought.
"Marketing Metaphoria is one of the most fascinating business books I have read in a long time. A brilliant combination of deep insight and actionable advice, it will forever change how you think about marketing."
-Daniel H. Pink, author, A Whole New Mind
"Despite the availability of increasingly sophisticated methods, most customer relationships remain standardized, superficial, and lacking in informed customization. Through deep metaphors, the Zaltmans provide an insightful and provocative framework for identifying and learning from the implicit cognitive influences on customer decision making that can enhance and deepen intimacy and loyalty."
-Gary W. Loveman, Chairman, CEO and President, Harrah's Entertainment, Inc.
"Any business seeking to build global brands should read the Zaltmans' groundbreaking work on metaphors. The universal power of deep metaphors crosses borders and generations, and enduring brands trade off this thinking, whether their owners know it or not."
-Tom Long, President and CEO, Miller Brewing Company
"A disruptive book that will change how you think about customer insights. The emotional power offered within these pages will energize you to dig deeper into your business and turn thin functional insights into rich emotional messages that will propel your business."
-Donna J. Sturgess, Global Head of Innovation, GlaxoSmithKline
"With the profound advances in psychology and neuroscience over the past two decades, I'm convinced that now is the time for practitioners to rewrite the 'principles of marketing.' Marketing Metaphoria transforms insights from the authors' research into a rich framework that will help you think more deeply about your consumers and develop more innovative ideas for action. Read it twice, then keep it on your desk for ready reference."
-Bob Woodard, Vice President, Global Consumer and Customer Insights, Campbell Soup Company
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- 网友 寇***音:
好,真的挺使用的!
- 网友 孙***美:
加油!支持一下!不错,好用。大家可以去试一下哦
- 网友 宫***玉:
我说完了。
- 网友 常***翠:
哈哈哈哈哈哈
- 网友 田***珊:
可以就是有些书搜不到
- 网友 权***波:
收费就是好,还可以多种搜索,实在不行直接留言,24小时没发到你邮箱自动退款的!
- 网友 詹***萍:
好评的,这是自己一直选择的下载书的网站
- 网友 隗***杉:
挺好的,还好看!支持!快下载吧!
- 网友 堵***格:
OK,还可以
- 网友 谭***然:
如果不要钱就好了
- 网友 訾***晴:
挺好的,书籍丰富
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还行吧。
- 网友 后***之:
强烈推荐!无论下载速度还是书籍内容都没话说 真的很良心!
- 网友 步***青:
。。。。。好
- 网友 晏***媛:
够人性化!
- 网友 车***波:
很好,下载出来的内容没有乱码。
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